Legal

Privacy Policy

Last updated: January 2025

GrynH2 ("we", "our", or "us") is committed to protecting the privacy and confidentiality of all individuals and organisations that engage with our platform. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website at grynh2.com or engage with our services as a producer, buyer, investor, or advisor.

GrynH2 operates from Dubai, United Arab Emirates and complies with applicable UAE data protection legislation, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the data protection regulations applicable in the Dubai International Financial Centre (DIFC).

1. Who We Are

GrynH2 is a specialised brokerage and intelligence platform operating from Gate Avenue, DIFC, Dubai, UAE. We facilitate bankable transactions in the green hydrogen sector by connecting verified producers, industrial offtakers, and investors under strict confidentiality frameworks.

For privacy-related queries, please contact us at: privacy@grynh2.com

2. Information We Collect

We collect and process the following categories of personal and organisational data:

  • Identity Data: Full name, job title, company name, and professional credentials.
  • Contact Data: Email address, phone number, WhatsApp number, and business address.
  • Transaction Data: Requirements you submit (volume, specifications, delivery terms, pricing benchmarks, geography).
  • Technical Data: IP address, browser type, device identifiers, and pages visited on our website.
  • Communication Data: Correspondence and messages sent to us via our platform, email, or WhatsApp.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and manage the requirements you submit to our platform.
  • To match you with verified counterparties relevant to your transaction.
  • To facilitate introductions, negotiations, and deal structuring under NDA.
  • To communicate with you regarding your enquiry, requirement, or transaction status.
  • To comply with our legal and regulatory obligations under UAE law.
  • To improve the functionality and content of our website and services.
  • To send relevant market intelligence, platform updates, and opportunity alerts (where you have consented).

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  • Contractual necessity — to perform our brokerage and matching services.
  • Legitimate interests — to operate and improve our platform, and to protect the integrity of transactions.
  • Legal obligation — to comply with applicable UAE and DIFC laws and regulations.
  • Consent — where you have explicitly agreed, for example, to receive market intelligence communications.

5. Confidentiality and NDA Framework

GrynH2 operates under a strict Non-Disclosure Agreement (NDA) and Non-Circumvention framework. All transaction-related data submitted to our platform — including volumes, specifications, pricing benchmarks, and counterparty identities — is treated as strictly confidential.

Such information is only shared with potential counterparties after both parties have executed appropriate confidentiality agreements. GrynH2 personnel are contractually bound to maintain the confidentiality of all member data.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information in the following limited circumstances:

  • Verified counterparties — only with your knowledge and after mutual NDA execution.
  • Professional advisors — legal, financial, and technical advisors engaged to support your transaction, bound by confidentiality obligations.
  • Service providers — technology providers who support the operation of our platform, under strict data processing agreements.
  • Regulatory authorities — where required by UAE law, court order, or regulatory demand.

7. International Data Transfers

GrynH2 operates internationally, facilitating transactions across the UAE, Europe, Asia, and Africa. Where personal data is transferred outside the UAE, we ensure that appropriate safeguards are in place in accordance with the UAE PDPL, including contractual protections and equivalent data protection standards in the recipient jurisdiction.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Specifically:

  • Active transaction data is retained for the duration of the engagement and for six years thereafter for legal and audit purposes.
  • Website usage and technical data is retained for up to 24 months.
  • Marketing communications data is retained until you withdraw consent.

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under applicable UAE data protection law, you have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you.
  • Right to rectification — to request correction of inaccurate or incomplete data.
  • Right to erasure — to request deletion of your data where there is no legitimate basis for continued processing.
  • Right to object — to object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent — to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@grynh2.com. We will respond within 30 days.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate and improve the platform. These include:

  • Essential cookies — required for the website to function.
  • Analytics cookies — to understand how visitors use our website (e.g., page views, session duration).
  • Preference cookies — to remember your language and display settings.

You can manage or disable non-essential cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

11. Security

GrynH2 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. If you become aware of any security incident, please notify us immediately at privacy@grynh2.com.

12. Third-Party Links

Our website may contain links to third-party websites or platforms. GrynH2 is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting any personal data.

13. Children's Privacy

GrynH2 is a B2B platform intended for business professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us and we will promptly delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated to active platform members via email.

15. Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or our data practices, please contact:

GrynH2

Gate Avenue, DIFC, Dubai, UAE

Email: privacy@grynh2.com

Hours: Monday–Friday, 9am–6pm GST